Business Continuity Plan – Coronavirus Co-Vid 19

AVA Fire & Security Ltd maintains a Business Continuity Plan to ensure emergency preparedness and response in order to mitigate any impacts of an incident occurring.


The plan is reviewed annually and will be reviewed and adapted continually when enacted.



The purpose of the procedure is to ensure that AVA is specifically prepared for the Coronavirus Covid-19 pandemic.



The Director (Compliance) has responsibility for the implementation and testing of the Business Continuity Policy.  All staff have responsibility for complying with the requirements of this procedure.



  • Minimise staff exposure to the virus
  • Provide a continuing service to our customers
  • Responsive actions to minimize impact to services
  • Maintaining critical suppliers to support the business operation
  • Ensure AVA communicate with the customers and staff clearly



AVA will follow Government advice as a matter of course.  We will monitor news outlets and Government websites to ensure we are acting in the best interest of the company and the wider community.  This information will be distributed to all members of staff electronically.


AVA Engineers are peripatetic, and in most circumstances are lone working.  Each engineer is equipped with a mobile phone and carries emergency stock on their vehicles.


All personnel are required to call the office by 8.00am if they are unwell, this will allow operations staff to plan the daily workload.


Engineers should contact housing scheme/multi occupancy site managers before entering any flats.


All calls to domestic properties will be asked if anyone is self-isolating on the premises at the time the call is placed and on our engineer’s arrival. If there is any self-isolation, we will ask that the call is postponed until the self-isolation period has ended.




When practical, office staff will work from home and log in remotely to our cloud-based Customer Relationship Management (CRM) system and company email system.


Co-ordination of services can take place remotely as engineer’s have mobile phones with access to company CRM software.


Callouts will be prioritized to ensure calls to the elderly and vulnerable are actioned first.


Suppliers will be contacted to assess any gaps in the supply chain and where required seek alternative sources of supply.


Engineers carry emergency stock on their vehicles and most common items of stock are also held in AVA stores to ensure continuity of service should there be a situation where the supply chain breaks down temporarily.


Should there be an internet connectivity failure at our office, AVA will use a portable WIFI hotspot.


As from Monday 16th March the office will be closed to external visitors and where possible any meetings will be postponed or conducted via telephone and/or video call.  We have notified as many people as we can and will notify our clients when speaking to them.



Directors will review the plan daily and will adapt where necessary as the situation evolves and dictates.


Further information is available from:






Philip Grunewald


16th March 2020



  • Wash your hands with soap and water often – do this for lease 20 seconds
  • Always wash your hands when you get home or into work
  • Use hand sanitizer gel if soap and water are not available
  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • Put used tissues in the bin immediately and wash your hands afterwards
  • Try to avoid close contact with people who are unwell



  • Do not touch your eyes, nose or mouth if your hands are not clean
IP CCTV Transport Depots

Why Should Transport Depots consider the Upgrade to IP CCTV

AVA Security has a long history of working with Bus and Transport Depots and continues to monitor and protect depots across the Southern UK.  Recent and rapid advances in technology have however offered a real benefit to the transport sector in particular.

Internet protocol (IP) CCTV technology has been around for many years, but has only recently become the preferred choice over traditional, analogue based systems. This is partly due to IP’s initial cost falling in recent years, which has made it a realistic and affordable alternative.

However IP CCTV systems, which send and receive data through a network video recorder (NVR) or the cloud, have a wide range of other benefits. These make them inherently more flexible than analogue-based systems, which store footage locally using a digital video recorder (DVR).

Here are Ten business reasons to switch to IP, if you haven’t already!

1.    Analogue CCTV reaching end of life

Low definition analogue-based CCTV systems, often installed in companies many years ago, are beginning to reach the end of their service lives. Keeping them running past this point will cost more in maintenance in the long run than a complete system upgrade or replacement. If your analogue system is old, malfunctioning or unreliable now is a good time to look at your options.

2.     CCTV Image quality

IP cameras capture images at a much higher resolution than traditional analogue cameras, delivering a vastly superior image quality. Just look at the difference between your iPhone camera and that old Kodak you used to take away on trips to Corfu in the 1980’s ! This is obviously hugely beneficial when examining footage of an intruder; you can zoom in and get a much clearer idea of who the person it. Better image quality also makes for fast, accurate video analytics.

3.     Use existing infrastructure

If you already have an analogue CCTV system in place, a new IP system can use a lot of the same infrastructure (e.g. cabling) to keep the initial cost down. As the old analogue infrastructure components begin to fail, you can replace them with IP components.

4.     Cost effectiveness

An analogue DVR now costs about the same as an NVR, but think long term. An NVR doesn’t just manage video surveillance, it can look after your storage and data management needs too. By using IP, you can also avoid the costs of maintaining DVR equipment. As mentioned, the purchase costs of IP equipment have fallen dramatically.

5.     CCTV Analytics

CCTV systems record a lot of footage, but who is going to monitor it? Often companies only check CCTV footage retrospectively, to try and solve a crime that has already happened. Wouldn’t it be better to monitor CCTV footage constantly and, for example, stop would-be thieves in their tracks before they damage a fuel tank or make off with your gear?

You could pay someone to watch your company’s CCTV streams 24-7 but this is very expensive. A far better and more cost effective solution is video analytics. This comprises sophisticated software, which connects to your IP CCTV system and detects anything from motion and missing objects to tampering with a security camera.

If the software detects an intruder it immediately triggers an alarm, which you can receive to your PC, smartphone or tablet. You can then check the live CCTV footage streamed directly from site (providing you have access to a WIFI network or a decent mobile data signal) and take further action as required (e.g. call emergency services or local guards).

Video analytics software logs anomalies and creates ‘events’. You can see exactly when these took place and view them immediately instead of poring over hours of footage. You can set your own parameters too (e.g. trigger motion detector alarms only outside of office opening hours).

6.     CCTV Remote monitoring

If you like the idea of video analytics, it is also possible to link your IP CCTV system to a professional remote monitoring provider. These operate round the clock from secure observation centres and, when an alarm is triggered from your site, shoulder the responsibility of checking CCTV footage and taking further action if required.

Using a remote monitoring provider offers peace of mind and is suitable for businesses that want a 24 / 7 managed security solution.

7.     Ease of installation

IP was once more complicated to install than analogue-based technology but not anymore. Ease of installation is a primary feature of virtually all IP CCTV systems and professional installers would have no problem with this.

8.     Scalability and flexibility

IP CCTV systems are almost infinitely scalable. You can scale from a single camera up to thousands if you need too, quickly and easily. With IP you can add cameras one at a time, whereas analogue systems can often only grow in steps of four or 16 at a time.

In terms of flexibility, IP systems can share a wired or wireless network with other products or applications that send video, audio, PTZ (pan-tilt-zoom), binary or power commands. They can also grow with your existing IT system, utilising tools for automatic system maintenance or network management for example.

9.     Regulatory compliance

Some industries are highly regulated and require companies to retain video footage for set periods of time. Storing it on site in a DVR, as with an analogue CCTV system, can be costly and dangerous from a security perspective. Storing video data remotely via an NVR is cost effective and much safer.

10. Reliability / durability

IP CCTV systems that utilise NVRs are proven to be every bit as reliable and durable as their analogue / DVR counterparts. What’s more they are faster too.

Transport depots tend to have large area, high value cargo, buses/trucks and fuel, which makes them a very high risk.  The cost of having the trucks off the road also impacts on business.  IP CCTV is the way of the future and certainly worth investing in.

If you are interested in IP CCTV technology then give the team a ring on 01633 862177 or email us for a no obligation chat.